Privacy Policy

At Okanha Supply, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers)
Order history
IP address and browser information
Website usage data through cookies and analytics

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Prevent fraud and enhance security
Comply with legal obligations

Payment Security

Payments are processed through secure third-party payment providers. Okanha Supply does not store your complete credit card or payment information on our servers.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings; however, some features of our website may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers that assist us in operating our business, including:

Payment processors
Shipping carriers
Website hosting providers
Order fulfillment services

These providers are authorized to use your information only as necessary to perform services on our behalf.

SMS Privacy

SMS information will not be shared with any third parties for marketing purposes. No mobile opt-in data will be shared with any third parties.

If you choose to receive SMS messages from Okanha Supply, they will only be used for purposes such as order updates, delivery notifications, customer service, or other communications you have requested.

You may opt out of SMS communications at any time by following the instructions provided in the message.

Data Security

We implement appropriate technical and organizational security measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your information
Request deletion of your personal information, subject to applicable legal requirements

To make a request, please contact us using the information below.